About

About True Comfort Heating, Cooling and Plumbing

True Comfort Heating, Cooling and Plumbing provides plumbing services in Des Moines, IA.

How to judge plumbing work

Most plumbing emergencies are the visible end of a slow problem: a supply line that has been weeping behind drywall, a water heater whose anode rod gave up years ago, or a drain line that has been narrowing with scale. The value of a good plumber is largely in catching the slow version before it becomes the loud one.

Water pressure, pipe material and water chemistry interact more than most homeowners expect. Hard water shortens fixture life; pressure above roughly 80 psi stresses every joint in a house. Asking what a plumber measures — not just what they replace — is a fair way to judge one.

Common service intervals for household plumbing (general maintenance guidance, not a service promise)

Component	Typical service interval	Why it matters
Water heater flush	Annually	Sediment reduces efficiency and shortens tank life
Anode rod check	2–4 years	A spent rod moves corrosion to the tank itself
Supply hoses (washer)	Replace every 5 years	Burst hoses are a leading cause of water damage
Main shutoff exercise	Annually	A seized valve turns a small leak into a large one
Drain line inspection	As symptoms appear	Slow drains often precede a full blockage

What customers say

True Comfort was responsive to our ac issue. We decided to replace instead of fix an older unit. The sales process was simple. I felt like my questions were answered. When I called, my phone call was answered, rather than queued. The installers represented their company well, came on time, and completed the job as promised. I liked that True Comfort was a local business and family owned and felt their reputation was at stake with each installation. I will continue to do business with True Comfort.

Brian Naaden

We have used True Comfort for about 5 years now. They had replaced a water heater, AC, and furnace at our previous house and we were so impressed! The mechanicals at our new house are older and we were a bit worried. Diego came out and gave everything a good clean and reasured us that even though they are older they are in good shape - he talked us through the mechanicals at our new house. He was very friendly and thorough - he took his time and we never felt rushed. Everyone we've worked with at True Comfort has been fantastic, but request Diego if you can.

Kimberly Phone

I had a great experience with True Comfort. I sent a text message on Friday night about my AC issue, and they responded within an hour and scheduled me for Saturday. Logan arrived right on time and was very professional. He took the time to explain what was causing the problem and walked me through the different options to fix it. I really appreciated that he was honest, knowledgeable, and easy to talk to. The best part was that he was able to fix the issue during the visit and get everything working again and there is. O extra charge for weekend visit. The quick response, excellent service, and professionalism were outstanding. I would definitely recommend True Comfort and Logan to anyone needing HVAC service.

Srinivas Magatapalli

Call +15152066899